Frisky Beast Enterprises LLC
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FAQ and General Knowledgebase
What shipping service do you use?
What type of packaging do you use? Is it discreet?
How long will it take to receive my package?
The shipping address attached to my Paypal is not the correct address. How do I know which address you're shipping to?
Do you ship outside of the United States?
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Order Wait Times
How long should I expect to wait for my order to be completed?
I need my order by a specific date, can you do anything about this?
What type of materials do you use? What are your products made of?
Are your materials body-safe?
Technical Support and Order Troubleshooting
Ticket Related Questions
How long should I wait for a reply to my ticket?
How do I create a ticket?
How do I view past/open tickets?
I have multiple questions about the same order, should I submit multiple tickets?
I received an error notification when browsing the site. What should I do?
I need to cancel/return my order
I bought a toy and used it, but it doesn't work with my body. Can I return it?
What should I do if I find an issue with my order?
I want to change something in my order
I'm moving and need to change my address. How do I do that?
Customization and Product-Specific Info.
What customization options do you offer?
What does marble/fade/highlight/Overload/etc mean?
What are mix-ins?
What are 'Heatwave' and 'Coldfront'?
I have a very specific request, can you match my design?
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Are sample/brood eggs considered "in-stock" items?
My sample eggs have small flaws. Does this count as an "aberrant''?
Are eggs safe for anal use?
What are specialty eggs?
Why are eggs only available in "mystery" colors?
What does "Aberrant" mean? What happened to Bump n' Dents?
Are aberrant toys discounted?
What is the difference between an in-stock product and a made-to-order one?
Is a "Mystery" item considered an In-Stock/Ready Made item?
Why did my Spunk! Lube arrive in powder form?
How long will it take for my in-stock item to ship?
Employment and Other Questions
Are you hiring right now?
Are you looking for artists for your site?
Do you openly attend and sell at conventions?
I am convention staff and would like you to appear at our convention. How can you be contacted about this?